Location
Contact Information
Hours of Operation
- Mon-Sat 9am-9pm
- Sun 9am-7pm
Quick Actions
Business Information
Rating
Reviews
Business Type
GPS Location
5 helpful highest ranking reviews
Karla
Great customer service from Jeffrey. He helped me from start to finish and answered all my questions and concerns. Amazing.
Darlene Mabrey
Had to sit & wait 40 mins for a finance mgr, & no one ever came. Finally asked another salesman if he could help & he did, brought my friend into the dealer bcuz she's interested in selling her car, so we needed the bill of sale, when the print out was given, the salesman said she really got a nice rate on the Corolla 3.2%, but that went again once you added almost $8000 to her car that was priced @ $26,000, which made it like about 28% & a car payment of $569 per month. It's a shame you all have locked this payment in, where even if she sells it or trade it, she won't receive the AMT to pay it off. An I know this bcuz I went to her to try to get it refinanced, & the payment will end up being over $600 per month. This is truly unbelievable! I'm sure the salesperson who sold her the car enjoyed his commission!!!
Caleb Crass
I have been taking my vehicles to Koons Collision ever since living in the DC area (12 years). Each time, they have exceeded my high standards in performing the repair work. Additionally, the Customer Service is top-notch in that Amanda makes sure you are kept up-to-date and gives advice where needed. The Price of the repair was ideal and they honored the quoted price. I would recommend this place, regardless if you don’t own a Toyota. As a matter of fact, I own a VW and was treated with respect by everyone working. Note: if you need a rental, you will receive a discounted price on the vehicle for having your vehicle repaired at their body shop. The rental price beats other car rentals in the area. The customer Service given is also outstanding.
DreaM TJ
“Very good job and service” especially from manager with a good manners talking with customer.
T H (T)
The service is super bad！The women Amanda is super mean and really not friendly. It takes three month and my car still haven‘t fixed yet. Amanda never tell you whole process at single time. If she dosen‘t want to help customer，I don’t know why she‘s still there. If this kind of people work there，and the manager still doing nothing about it，I think the store only have 2 stars is make sense. I came there four times，each time I was super angry about Amanda. Bad experience ever in repair store. Will never come back!!