Shirley Duke Shell Center

car_repair GPS Located
★★★★½
4.7 (64 reviews)
Location
Address:
4670 Duke St
Alexandria, VA 22304
GPS Coordinates:
38.811395, -77.112621
Contact Information
Phone:
(703) 751-5955
Contact:
Shirley Duke Shell Center
Hours of Operation
  • Mon-Fri 8am-5pm
  • Sat 8am-3pm
  • Sun Closed
Business Information
4.7

Rating

64

Reviews

car_repair

Business Type

GPS Location

5 helpful highest ranking reviews
Kevin
★★★★★ 6 months ago

I came here for inspection. Moving down here in 2020, I wasn't sure what to expect. But the technician told me I would be next, as she's working on another client, and would need to wait about 1/2 hour. I was a walk-in. While waiting, I met Steve, who does mostly the repair side. Steve's very friendly and cordial. He'll tell you straight up what is needed for the repair. And gives you options for repair, if there is any. A year ago, my transmission line had to be replaced. From what he quoted me, the final bill came in $300 less than what he thought the worst case scenario was going to be. Their service is so great, I've been recommending them to people I meet. I'm glad Steve and my paths cross and will be coming here.

Giang Nguyen
★★★★★ 8 months ago

I have been going here for all my car repair and maintenance needs since 2013. The very first time I went there, Steve was very patient and took the time to explain the ins and outs of the repairs needed to be done which I haven't experienced at other shops at that level previously. I always feel that they are doing an honest job and they take pride in doing it. I always recommended this shop to all my family, relatives, and friends who needed some repairs done. I still come back to Steve for repairs even after we have moved half an hour away. You know your car is in good hands with Steve.

Haji Elyas
★☆☆☆☆ 6 months ago

⭐☆☆☆☆ Worst Auto Repair Experience Ever! This is by far the worst auto repair shop I’ve ever been to. The guy working there is extremely rude — he clearly has no idea how to talk to customers. His attitude is terrible from the moment you walk in, like he’s doing you a favor just by listening. On top of that, they have absolutely no clue what they’re doing when it comes to cars. I honestly have no idea how this person even got a license to run an auto repair business. They completely wasted my time, didn’t fix the issue, and acted like it was my fault! Do yourself a favor and stay far, far away from this place. There are plenty of honest and knowledgeable mechanics out there — this is definitely not one of them.

Dani Amsalem
★★★★★ a year ago

Steve is honest, to the point and easy to talk to. But I can't seem to reach him on the phone, I get his colleagues and they're not as easy to communicate with. Swing by and have a 2 minute chat to resolve problems that a dealership has given you. That's what I did! My tie rod boot, that's a rubber sleeve in layman's terms, was cracked. The dealership said $396 and then you need to do an alignment for $165. I spoke to Steve for 2 minutes and he said don't do it, you don't need to. Replacing both toe rods would only cost $400 and you can't even buy just the sleeve. Easy peasy! Get Steve's opinion. He's the real deal.

Robert J.V. Sumner
★★★★★ a year ago

I’m thrilled to share my exceptional experience with Shirley Duke Shell, which came highly recommended by a friend. I own a classic vehicle that is more than 45 years old. It had been sitting idle for several years, resulting in a backlog of maintenance issues. Recently, I have had time and bandwidth to devote to the vehicle, and Shirley Duke Shell proved to be the perfect choice. From the moment I had the vehicle towed to their shop, Steve, Wally, and their skilled team impressed me with their meticulous attention to detail and unwavering dedication. They thoroughly diagnosed a series of complex issues, provided thoughtful recommendations for repairs, and exhibited remarkable patience as each new challenge emerged. Their expertise and commitment ensured that my vehicle is now road-worthy and also safe for driving. Thanks to their outstanding work, I am now enjoying taking my vehicle for joy rides. Steve and his team have established a comprehensive maintenance baseline for me, ensuring that my classic car remains in top condition for future drives. I am deeply grateful for their exceptional service, their immense patience and grace, and highly recommend Shirley Duke Shell to anyone seeking a team that excels in precision and quality. Their attention to detail and dedication make them stand out among other repair shops in this area.