Sugarland Shell

gas_station GPS Located
★★★★☆
4.2 (333 reviews)
Location
Address:
12219 Leesburg Pike
Herndon, VA 20170
GPS Coordinates:
39.013505, -77.370537
Contact Information
Phone:
(703) 430-2777
Contact:
Sugarland Shell
Hours of Operation
  • Mon-Sun 5am-12am
Business Information
4.2

Rating

333

Reviews

gas_station

Business Type

GPS Location

5 helpful highest ranking reviews
Muniappan Subramani
★★★★★ 7 months ago

Visited here for oil change with Groupon coupon. Friendly place. Recommend this place. (Manager gave few suggestions to consider, but they were not forcing me like other places to opt for other services)

Patricia Hobdy
★★★★★ 6 months ago

Went for my VA inspection, first time as I just moved here and it was quick and efficient with no unnecessary fixes being quoted. Michael R was quick and courteous and even reminded me to get my emissions done since I had out of state plates. If you can, go here and you'll have no issues, earlier reviews did scare me off but glad I went.

Jake Mauck
★☆☆☆☆ 6 months ago

Avoid this shop entirely. I brought my car in for a state inspection and they failed it and tried to shove nearly $3,000 in bogus repairs at me. The moment I said I couldn’t afford it, Remy magically cut $850 off the price — a clear sign the whole thing was a scam. Not only that, before seeing the inspection report, I asked if it all needed to be done to pass, to which Remy said yes. Once I finally got the inspection report and had a chance to review at home, the only real issues were relatively minor. Everything else they pushed was fabricated or wildly inflated: • Offered to “replace my taillight for free” if I did the work right then and there — it cost $3 and took me 20 seconds to change. • Quoted $480 for left and right valve cover gaskets even though my 4-cylinder only has one. • Quoted $300+ for a rack boot which I replaced at home for $30, some elbow grease, and an hour of my time. • Quoted $700 for pads and rotors — Brake Squad came to my house and did it in my driveway for under $600. • $189 for my drum brakes that “needed adjusting” — I checked them myself and they were perfectly fine, and the lugs were so tight, honestly I don’t think they even took the wheel off. • Quoted $600+ for power steering line replacements claiming there were leaks. All that was required was a new $5 clip and $5 worth of fluid to top off. This place clearly tried to upsell bogus work. Dishonest, predatory, and not to be trusted. I won’t be back. Do your research, get second opinions, and don’t fall for their scare tactics.

Sam
★☆☆☆☆ 4 months ago

Don't take your car for inspection at this place. The manager and inspectors are running a scam. They will fail your vehicle inspection for strange reasons, and then the facility manager, Remy, will give a quote to fix it. If you get your vehicle fixed at another place, then during reinspection, they fail the car for other reasons. You are better off taking your vehicle to other shops.

Jake
★★★★★ 6 months ago

I can’t say I went into this with high hopes. Groupon + gas station oil change just seemed like a recipe for a bad time. But I was so wrong! The mechanic was super nice, didn’t try to upsell me, and got it done in the timeframe he told me he would. They had a couple benches in their outdoor waiting area and while they were under a roof, they weren’t super protected from the cold wind.