Tysons Shell (Chahel Auto)

Madeline Marie

★★★★★ 5 months ago

This is the best gas station mechanic shop in Tysons! Ivan the mechanic is incredible, so nice, so kind, so honest, I brought my 2006 Volvo for years and now I bring my 2016 Nissan Rogue. They are always straightforward and transparent with pricing, they talk me through any recommended repairs and are always so kind and welcoming!

Ranga Murali

★★★★★ 3 months ago

Reliable, honest and prompt service you can count on, at this friendly Shell gas Chahel Auto for all mechanical, maintenance service needs, even if you walk in, the manager helps you with the earliest and quick appointment and attention.

Sean L

★☆☆☆☆ 9 months ago

Came for picking up my car due to had the emissions done here . Just came in the store and wait the manager who I met earlier . This is my first time here so I don’t know where to pay . when the manager came back he started argue with me and the guy who standing in the front desk . I don’t know what is going on with them it looks like they didn’t get along very well with each other. They are so unprofessional I just wanna pick up my car dude ,the only thing you need to tell me is where to pay . I don’t really care how your store works !!!do not blame on your customers who come here first .

S Nazaret

★★★★★ a year ago

Came here for a safety inspection. There was a bit of a wait but it wasn’t too bad. The indoor waiting area is comfortable. The guy who did the inspection was friendly, even though he made fun of my car lol

Jenny

★★☆☆☆ a year ago

I would not recommend this place due to a recent negative experience with an A7 maintenance service: - After the service, light smoke started coming from the hood while driving on the highway, accompanied by a strong burning smell when we stopped to inspect. Despite calling the shop, the operator initially denied any wrongdoing, leaving us to take the risk of driving back for a checkup. It was discovered that the oil change had not been done properly, causing the spill that led to the issues and safety concerns we experienced. Although they eventually cleaned up the mess after a one-hour wait, the workmanship could have been better. - During the service, an oil change and tire rotation were performed, but no additional inspection details were provided on the service records or upon inquiry. As a customer, it's important to receive detailed maintenance information for record-keeping purposes. - The customer service also left much to be desired. Even after the service technician acknowledged the oil spill issue, there was a noticeable lack of apology or concern for the poor service quality. I would not take the risk of returning to this shop.