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- Mon-Sat 7:30am-6pm
- Sun Closed
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Google Reviews 5
Sanghoon Lee
Came in for an oil change on my 2017 RAV4 and AJ was great. He recommended the right oil for my vehicle and made the whole process smooth and easy. At the end, my My Car Club card wouldn’t go through because I had previously frozen it and forgot to unfreeze it. AJ was incredibly patient and even helped speak with my bank to get everything sorted out. Really appreciate the professionalism and kindness. Thank you, AJ!
Jim Smith
Staff was very friendly and helpful but pricing has gotten out of controll. I was looking for a brake and rotor change on a basic SUV. Google, and previous years of having this done say it should be a 2-3 hour job. I did it in my driveway years ago in 3 and that was with a basic jack and one tire at a time. So how can the price quote be $1500. I can get top of the line brakes and rotors for $400. They definitely get and use cheaper. But lets say parts are $400 and it takes 3 hours. Then I'm paying $900 in labor ($300 an hour)????? Are you kidding me. And we all know the mechanics arent seeing even a quarter of that so another commerical business of pure greed. Seriously what happened to honest and fair pricing. We need more local mechanics
TJ Dixon (Thomas)
I’ve been a customer of the Centreville Virginia Tire & Auto for several years and the experience has been inconsistent. I purchased tires and their protection plan, but when I later needed support, the coverage was denied based on requirements that were never explained at purchase or in the written warrant pamphlet. The in-store response was dismissive. What disappointed me most was the lack of corporate follow-up. I contacted customer service through your portal and email and received no response, even with a time-sensitive state inspection issue. I’m not trying to leave negative reviews. I simply expected better communication and accountability. Hoping someone from corporate reaches out to resolve this.
Amanda Jackson
This is my first review where all I can muster is "I can't even." Botched oil change, tech covered up mistake (corporate seemed ok with this) with an unauthorized and dangerous repair, would not even reimburse half the costs to make it right, tried to bribe me not to leave a review. Full story: [Oil spot on driveway.] Me: That can't be right, VT&A Centreville just changed my oil a couple weeks ago. I've been going there over 10 years. Husband: I told you so [after multiple bad experiences the last year with VT&A breaking parts on his sports car and covering it up]. > Checking oil level
Jinping Chen
Approximately 4-5 years customer, I don’t think will come back again. Just Spend 2700 in Dec, with a lot of problems have to bring it to other auto service, have to refill brake fluid, engine oil within a month with just few hundred miles mileage, and didn’t remove the red engine sign etc…. I will revoke their credit card and never go back again.