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5 helpful highest ranking reviews
Tony Kala
I was driving to Charlottesville and got a flat tire - called my insurance company they messed up which caused me to wait for 2 hours in a pitch dark one lane road . As I was nervously waiting, I received a call from Virginia towing and roadside - driver introduced himself as Ron - from the start he was extremely professional / comforting and reassuring . He started with telling me he knew my exact location and not to worry. He showed up exactly on time - loaded my car on his truck bed - it took him total of 15 min tops - he knew what he was doing - kept a smile. I manage hotels as my profession and have focused on guest service all of my life . Ron is really an excellent representation of VA towing - his professional and kind demeanor is out of this world! - I had put an incorrect drop off address Ron was extremely accommodating on letting me change to correct address - Ron once again thanks for all your help - people like you make this world just a little better place to live
Robert Oakeley
Lu’s performance was outstanding. He did an excellent job and even checked back with me to make sure that the dealership acknowledged receipt of the car after delivery. Professional service kind and courteous. Would use them again with no hesitation.
Jasmine Rogers
My car battery died at the gas station, and I saw Lu and his tow truck and asked for help. He helped me jump my battery without hesitation. Great customer service! Thank you!
Darryl Jones
Great service from Lue. Was able to quickly swap a tire and tow the car where needed. Even took a call after to track down the spare tire (that my partner had already took out the car). Couldn't ask for better service.
Toni
This tow service was great from start to finish. I called around to multiple companies they were the only tow service that answered on the first ring. Tony arrived within 25 minutes and was great! I would recommend them to anyone who needs a tow in the area.